The location is fantastic. The doorman was consistently welcoming and the check in experience was friendly and efficient. An early arrival was accommodated without a second thought- thank you.
Considine
жовтень 2024 р.
Lovely designed hotel with excellent staff and service. The location was quite handy for the places we wanted to visit and not far from the metro station. Too bad we only spent one night.
Hadewych
січень 2024 р.
The hotel is beautiful, situated in an ideal position to visit central London’s main attractions. Cleanliness and courtesy are hallmarks of the hotel. Breakfast was marvellous, plenty of options and the breakfast staff was extremely attentive even to food allergies. A special thank you goes to Rika who took care of us on our arrival and to Flavia who took care of us in the spa! Thumbs up to all! The atmosphere found in the room before bedtime was very very appreciated!
Ulisse81
червень 2023 р.
We arrived at 0830 am and by 930am our room was available and we were able to check in early. The person at the front desk was fabulous! Most of the concierge was very friendly and helpful. The restaurant was beautiful and would have been more enjoyable had the staff been a little more friendly. We only had coffee there.
Katy
жовтень 2024 р.
The hotel is perfectly placed in the heart of London. It takes just 30 minutes to get to Victoria station from Gatwick and then a quick bus number 38 takes you within 20 minutes to enjoy the luxury of Sofitel St. James. A lot of interesting historical and cultural places are situated 10 minutes walking distance.
Alexla
березень 2025 р.
The most important thing about this hotel was problem solving. They cannot see you any upset and do their best to make you happy and comfortable. I was supported by Ms Agustina Massaccesi who was a bliss during our stay. She helped us meet all of our needs and even beyond. The location of the hotel is superb because it is very near to almost all key attractions of London, and you can do that on foot from this hotel. For farther places you can use the underground metro which is 5 minutes walk away. The breakfast was excellent.
G
липень 2024 р.
The staff were amazing and accommodating. The room was comfortable and well decorated. The location was great for walking or getting transportation to anywhere in Paris. I would definitely recommend. The dining area and common areas were beautiful- lots of detail.
Judy
грудень 2024 р.
The location is great for walking/riding the tube. The concierge was amazing in helping us navigate different parts of the city and finding new places to go. The staff made it so special for our family - they provided a special teddy bear and room key for our son, and the nighttime tea brought to the room every night was a wonderful touch. We honestly couldn’t be happier with our stay.
Samantha
квітень 2024 р.
The location is unbeatable, at the very heart of London and yet relatively quiet. The rooms have excellent noise insulation and we were not bothered at all during the night. The staff was super friendly and attended to all our needs. The restaurant in the hotel, Wild Honey, is something special that has to be experienced. Many other outstanding restaurants in the immediate vicinity, I would highly recommend Aquavit.
Venelin
червень 2023 р.
front of house staff were excellent,reception,doormen,concierge,restaurant staff -genuinely nice , helpful and at all times professional. We will stay there again.
Glenn
січень 2024 р.