Sofitel London St James

The hotel is beautiful, situated in an ideal position to visit central London’s main attractions. Cleanliness and courtesy are hallmarks of the hotel. Breakfast was marvellous, plenty of options and the breakfast staff was extremely attentive even to food allergies. A special thank you goes to Rika who took care of us on our arrival and to Flavia who took care of us in the spa! Thumbs up to all! The atmosphere found in the room before bedtime was very very appreciated!

the hotel is located in a wonderful area close to most of the top attractions, nice rooms, and a quiet hotel.

Our hotel of choice, when staying in central London. So close to St James Park (squirrel cuteness overload!), to the Mall, to Buckingham Palace, to the theatres, to Piccadilly, Oxford, Regent Street, to Trafalgar, the shops, museums... It's very practical. The staff is very efficient and courteous, and our room was very comfortable (we would have preferred a bathtub, though). The breakfast menu is good, but nothing out of the ordinary. We never tried the afternoon tea because we had other plans. Highly recommended and we'll be back in December for some more theatre-time and to enjoy the Christmas decorations.

Walking distance Location to West End theatres Can’t fault the Location of the Hotel Perfect base for two nights at the West End Checkin was smooth, however we arrived at 1pm and room not ready until 3pm as per expected Was promised a phone call while we went out exploring but it never came At checkin we signed up to the £35 breakfast at the hotel Very nice, great staff service and tasty food from menu and buffet if still feeling hungry. Excellent coffee At 8am breakfast I refused the first table as the server was trying to shoehorn us in between two other couples So I asked for more privacy and she ushered us to another table without delay The first floor studio suite was very clean and had great soundproofing with windows overlooking the street scene The mini bar was well stocked but the English tea was very weak and was not replenished I didn’t see an ice bucket or machines anywhere I think the mineral water was complimentary but the large one was not replenished so not sure if that will appear on the bill later Diptyque products in bathroom were another level The gym was compact but functional, a bit dated on some of the equipment and lacking basic stretching bands or foam rollers Hotel was very clean and staff excellent, I liked the text message service with the front desk In review Excellent overall, some minor improvements needed based on price paid. I would definitely consider going back

Location excellent ,bed very comfortable , staff friendly and efficient,and very smart, food excellent. Room facilities excellent. Room service brilliant served by very efficient and friendly staff. Concierge excellent.